Privacy Policy
Privacy Policy
This Privacy Policy describes how vintagewholesaleeurope.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, websites or products you view, search terms, and how you interact with the Site. Purpose of collection: To load the Site correctly for you and for perform analysis on the use of the Site in order to optimize our Site. Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels. Disclosure for Business Purposes: Shared with our processor Shopify.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card and PayPal numbers), email address, and telephone number. Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and , in accordance with your preferences shared with us, provide you with information or advertising relating to our products or services. Source of collection: Collected by you. Disclosure for Business Purposes: Shared with our processor Shopify and may be shared with other sales channels (such as: Instagram/Facebook/eBay, etc.), payment gateways, and shipping and delivery services.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are the parent or legal guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request its deletion.
Sharing of Personal Information
We share your Personal Information with service providers who help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or any other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=it . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout . To learn more about how targeted advertising works, you can visit the Online Advertising Initiative's ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it- work .
You can opt out of receiving targeted advertising on:
FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en -us/resources/policies/personalized-ads Additionally, you can opt out of receiving some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/ .
Use of Personal Information
We use your Personal Information to provide you with our services, which include: offering products for sale, processing payments, shipping and delivering your order, and keeping you updated on new products, services and offers.
LEGAL BASIS
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following legal basis:
Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To carry out a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms. STORAGE
When you place an order through the Site, we will keep your Personal Information in our records unless you ask us to delete this information. For more information on your cancellation rights, please see the 'Your rights' section below.
AUTOMATIC DECISIONS
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when such automated decision has a legal effect on you or significantly affects you.
We [DO/DO NOT] use fully automated decisions that have a legal effect or significant impact using customer data.
Our Shopify processor uses limited automated decisions to prevent fraud that does not have a legal or significant effect on you.
Services that include elements of automated decisions include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a limited number of hours. Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a limited number of days. Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service and to request that your Personal Information be corrected, updated or deleted. If you would like to exercise these rights, please contact us at Info@rivintagekilo.com
Your Personal Information will initially be processed in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see the Shopify GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
[INCLUDE SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)]
CCPA
If you are a California resident, you have the right to access Personal Information we hold about you (also known as a 'Right to Know'), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or cancel. If you would like to exercise these rights, please contact us at Info@rivintagekilo.com
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE OPERATION OF THE STORE Name Function _ab Used in relation to access to the administration. _secure_session_id Used in connection with browsing through a store. cart Used in relation to the shopping cart. cart_sig Used in relation to checkout. cart_ts Used in relation to checkout. checkout_token Used in relation to checkout. secret Used in relation to checkout. secure_customer_sig Used in relation to customer login. storefront_digest Used in relation to customer login. _shopify_u Used to facilitate updating customer account information. REPORTING AND ANALYSIS Name Function _tracking_consent Tracking preferences. _landing_page Track landing pages _orig_referrer Track landing pages _s Shopify Stats. _shopify_fs Shopify statistics. _shopify_s Shopify Statistics. _shopify_sa_p Shopify statistics related to marketing and referrals. _shopify_sa_t Shopify statistics related to marketing and referrals. _shopify_y Shopify statistics. _y Shopify statistics.
The length of time a cookie lasts on your computer or device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can consult your browser's help file or visit sites such as www.allaboutcookies.org .
Also, please note that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt-in to certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Tracking of user data
Our privacy policy describes how we collect, use and protect the personal information of users of our website or applications. In the course of our operations, we use the following third-party programs to help us manage and analyze user data: Google, Meta, Omnisend and SMS Bump. Below, we provide more information on how these programs are used to track user data.
We use various services provided by Google to collect and analyze user data. These services may include, but are not limited to, Google Analytics, Google AdWords and Google Tag Manager. These services allow us to monitor user behavior, gather demographic information, and generate reports about the use of our website or applications. Information collected through these services may include, for example, IP addresses, browser type, operating system, pages visited and interactions with our content.
- Half
We use Meta, formerly known as Facebook, for analytics and tracking tools to gain a better understanding of user interaction with our website or applications. Through Meta, we may collect data such as your unique identifier, device information, actions you take on our website or within our applications, and other relevant information.
- Omnisend
Omnisend is an automated marketing platform that we use to send email and text message communications to users who have consented to receive such communications from us. To ensure the effective delivery of these communications, Omnisend may collect and store personal information such as email addresses, telephone numbers, names and other information provided by users.
- SMS Bump
SMS Bump is a text message delivery service that we use to send communications to our users via SMS. To facilitate the sending of text messages, SMS Bump may collect and store telephone numbers and other personal information from users who have given their consent to receive such communications.
Importantly, all personal information collected through these programs is handled in accordance with our privacy policies and in compliance with applicable data protection laws. We make every effort to protect your personal information and ensure that it is treated securely and in accordance with applicable laws.
DO NOT TRACK Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Changes We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at: info@rivintagekilo.com