Privacy Policy
Privacy Policy
This Privacy Policy describes how rivintagekilo.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information on what Personal Information we collect and why.
About the device
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, websites or products viewed, search terms, and how you interact with the Site. Purpose of collection: to load the Site correctly for you and to perform analytics on Site usage in order to optimize our Site. Source of collection: automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor Shopify.
Order Information
Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card and PayPal numbers), email address, and phone number. Purpose of collection: To provide you with products or services to fulfill our contract, to process payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, in accordance with your preferences shared with us, provide you with information or advertising relating to our products or services. Source of collection: Collected from you. Disclosure for business purposes: Shared with our processor Shopify and may be shared with other sales channels (such as: Instagram/Facebook/eBay, etc.), payment gateways, and shipping and delivery services.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or legal guardian and you believe that your child has provided us with Personal Information, please contact us at the address below to request that we delete it.
Sharing Personal Information
We share your Personal Information with service providers who help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout . For more information about how targeted advertising works, you can visit the Online Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of receiving targeted advertising at:
FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of receiving some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/ .
Use of Personal Information
We use your Personal Information to provide you with our services, which include: offering products for sale, processing payments, shipping and delivering your order, and keeping you updated on new products, services, and offers.
LEGAL BASIS
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following legal basis:
Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms. RETENTION
When you place an order through the Site, we will retain your Personal Information in our records unless you ask us to delete this information. For more information about your rights to erasure, please see the 'Your Rights' section below.
AUTOMATIC DECISIONS
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such automated decision-making produces a legal effect on you or significantly affects you.
We [DO/DO NOT] make fully automated decisions that have a legal effect or a significant impact using customer data.
Our Shopify processor uses limited automated decisions to prevent fraud that do not have a legal or significant effect on you.
Services that include elements of automated decision making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a limited number of hours. Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a limited number of days. Your Rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at Info@rivintagekilo.com
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
[INCLUDE SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)]
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the “Right to Know”), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at Info@rivintagekilo.com
Cookie
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to keep re-entering this information every time you come back to the site or browse from one page to another. Cookies also provide information about how people use the website, for instance whether it is their first time here or if they are a repeat visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE OPERATION OF THE STORE Name Function _ab Used in relation to admin access. _secure_session_id Used in relation to navigation through a store. cart Used in relation to the shopping cart. cart_sig Used in relation to checkout. cart_ts Used in relation to checkout. checkout_token Used in relation to checkout. secret Used in relation to checkout. secure_customer_sig Used in relation to customer login. storefront_digest Used in relation to customer login. _shopify_u Used to facilitate the updating of customer account information. REPORTING AND ANALYSIS Name Function _tracking_consent Tracking preferences. _landing_page Tracks landing pages _orig_referrer Tracks landing pages _s Shopify statistics. _shopify_fs Shopify statistics. _shopify_s Shopify statistics. _shopify_sa_p Shopify statistics related to marketing and referrals. _shopify_sa_t Shopify statistics related to marketing and referrals. _shopify_y Shopify statistics. _y Shopify statistics.
The duration of a cookie on your computer or device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or you delete them. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in the "Tools" or "Preferences" menu of your browser. For more information about how to change your browser settings or how to block, manage or filter cookies, you can consult your browser's help file or visit sites such as www.allaboutcookies.org .
Also, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
User data tracking
Our privacy policy describes how we collect, use and protect personal information from users of our website or applications. In the course of our operations, we use the following third-party programs to help us manage and analyze user data: Google, Meta, Omnisend and SMS Bump. Below, we provide more information about how these programs are used to track user data.
We use various services provided by Google to collect and analyze user data. These services may include, but are not limited to, Google Analytics, Google AdWords, and Google Tag Manager. These services allow us to monitor user behavior, gather demographic information, and generate reports on the use of our website or applications. The information collected through these services may include, for example, IP addresses, browser type, operating system, pages visited, and interactions with our content.
- Half
We use Meta, formerly known as Facebook, for analytics and tracking tools to better understand how users interact with our website or applications. Through Meta, we may collect data such as your unique identifier, device information, actions taken on our website or within our applications, and other relevant information.
- Omnisend
Omnisend is an automated marketing platform that we use to send email and text communications to users who have consented to receive such communications from us. To ensure effective delivery of these communications, Omnisend may collect and store personal information such as email addresses, phone numbers, names, and other information provided by users.
- SMS Bump
SMS Bump is a text messaging service that we use to send communications to our users via SMS. To facilitate the sending of text messages, SMS Bump may collect and store phone numbers and other personal information of users who have consented to receive such communications.
It is important to note that all personal information collected through these programs is handled in accordance with our privacy policies and in compliance with applicable data protection laws. We make every effort to protect your personal information and ensure that it is treated securely and in accordance with applicable laws.
DO NOT TRACK Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: info@rivintagekilo.com