Terms and conditions of sale

1. Definitions

  • "Rivintagekilo" is the trademark of RIVINTAGEKILO SRL, with registered office in VIA IGNAZIO SILONE 1/3 CAPALBIO (GR)
  • "Customer" is the natural or legal person who purchases Rivintagekilo products.
  • "Products" are the goods offered for sale by Rivintagekilo.
  • "Order" is the request to purchase one or more Products by the Customer.
  • "Price" is the selling price of a Product, inclusive of VAT and any shipping costs.
  • "Shipping costs" are the costs incurred by Rivintagekilo for the delivery of the Products to the Customer.

2. Conclusion of the contract

The sales contract between Rivintagekilo and the Customer ends with the acceptance of the Order by Rivintagekilo.

Acceptance of the Order by Rivintagekilo occurs via email, within 24 hours of receiving the Order.

In case of non-acceptance of the Order, Rivintagekilo will notify the Customer via email.

3. Price and shipping costs

The prices of the Products are indicated on the Rivintagekilo website.

Shipping costs are indicated in the shopping cart, before finalizing the Order.

4. Payment Methods

The Customer can pay for the Order by credit card or bank transfer.

In case of payment by credit card, the Customer will be redirected to the website of the bank or payment circuit to complete the transaction.

In case of payment by bank transfer, the Customer must make the transfer within 3 days from the date of the Order.

5. Delivery

The Products will be delivered to the Customer within 7-14 working days from the date of acceptance of the Order or in case of high demand 15-30 days.

The delivery of the Products will take place at the address indicated by the Customer at the time of the Order.

6. Right of withdrawal

PLEASE REMEMBER THAT ONCE YOU HAVE PLACED YOUR ORDER YOU WILL THEREFORE ACCEPT OUR REFUND POLICY.

For wholesale purchases, returns will only be accepted in the event of obvious mistake by Rivintagekilo. Returns are not accepted for reasons subjective , such as "I don't like an item" or "there are some defects" since some of these may be part of the signs of aging being second-hand garments.

If a mistake has been made by Rivintagekilo:

  • Contact customer service via chat on the site or on our instagram page @rivintageklilo within 24 hours from receipt of the order.
  • Please indicate the order number and attach photos and evidence of the error.

Return shipping costs are the responsibility of the buyer. The return must be scheduled within 14 days from the date of delivery of the package or from the date of acceptance of the return. The returned products remain under the responsibility of the buyer until they are received by Revintagekilo .

A careful check will be made on the number of returned items. A refund will be issued in the form of discount coupon for use on the website, net of shipping costs .

The return and refund process can take up to 14 business days from receipt of the goods. Any discrepancies in terms of weight, style or quality of the goods must be communicated within 24 hours of signing for delivery to be considered valid.

Since these are second-hand clothes, it is not possible to know if the product has been used by the buyers. For this reason, in no case will a refund be issued in cash. The refund will always be in the form of a discount voucher to be spent on the website.

Please contact us if you have any questions or concerns about your specific item/order.

7. Warranty

The Products sold by Rivintagekilo are covered by the legal guarantee of conformity as per description.

In the event of a lack of conformity, the Customer has the right to request the repair or replacement of the Product.

8. Competent court

For any dispute arising from the sales contract between Rivintagekilo and the Customer, the court of Grosseto shall have jurisdiction.

9. Privacy

The Customer's personal data will be processed by Rivintagekilo in compliance with current legislation on privacy.

For more information, please see Rivintagekilo's privacy policy, available on the website.

10. Miscellaneous

These conditions of sale are governed by Italian law.

In the event of nullity or invalidity of one or more clauses of these conditions of sale, the remaining clauses will continue to apply.